Service Areas
Emergency Restoration Across Greater Vancouver
Novaco Restoration provides emergency restoration, water damage restoration, mold remediation, Inspection, drying, HEPA filtration, containment, cleanup, and repair services across Greater Vancouver. Use this service area overview to find your city and request support.
Vancouver
Professional mold remediation and water damage restoration for Vancouver homes, condos, rental properties, and commercial spaces. We serve Downtown, Kitsilano, Mount Pleasant, East Vancouver, and surrounding neighbourhoods.
North Vancouver
Reliable mold removal and water damage services for North Vancouver houses, townhomes, condos, and commercial properties. We serve Lower Lonsdale, Lynn Valley, Deep Cove, Edgemont, and nearby communities.
West Vancouver
Certified mold remediation and emergency water damage restoration for West Vancouver homes and commercial properties. We serve Ambleside, Dundarave, British Properties, Caulfeild, and surrounding areas.
Horseshoe Bay
Local mold inspection, remediation, and water damage restoration for homes and businesses in Horseshoe Bay and Lions bay. Our team responds to moisture issues, plumbing leaks, flooding, and hidden mold growth.
Burnaby
Complete mold remediation and water damage restoration throughout Burnaby. We assist homeowners, strata properties, tenants, and businesses in Metrotown, Burnaby Heights, Edmonds, and surrounding neighbourhoods.
Brentwood
Professional mold removal and water damage restoration for Brentwood condos, high-rise buildings, townhomes, and commercial units. We provide moisture detection, structural drying, and detailed remediation services.
Richmond
Trusted mold remediation and water damage restoration for Richmond homes, condos, strata buildings, and businesses. We serve Richmond Centre, Steveston, Brighouse, East Cambie, and nearby communities.
Surrey
24/7 all emergency services, water damage cleanup and certified mold remediation across Surrey. We serve residential and commercial properties in Guildford, Fleetwood, Newton, Cloverdale, South Surrey, and surrounding areas.
Coquitlam
Professional mold inspection, remediation, and water damage restoration for Coquitlam homes, condos, and commercial properties. We serve Burquitlam, Maillardville, Westwood Plateau, and nearby neighbourhoods.
New Westminster
Certified mold remediation and water damage restoration for New Westminster homes, condos, rental units, and commercial properties. We serve Downtown, Uptown, Sapperton, Queensborough, and surrounding areas.
Port Moody
Reliable mold removal and water damage restoration throughout Port Moody. We assist homeowners, strata buildings, and businesses in Newport Village, Suter Brook, Heritage Mountain, and nearby communities.
Langley
Professional mold remediation and emergency water damage restoration for Langley homes, townhouses, condos, and commercial spaces. We serve Walnut Grove, Willoughby, Murrayville, Fort Langley, and surrounding areas.
Don’t See Your Area Listed?
We may still provide restoration services in your location. Contact our team to confirm availability and arrange an inspection.
Why Choose Novaco Restoration?
Your Trusted Property Emergency Restoration ! 24 / 7 ! With Arrival in Under 45 minutes
24/7 Emergency services
Rapid emergency response across Vancouver and the Lower Mainland. Our team is available 24/7 to help contain damage, assess mold concerns, and start remediation as quickly as possible.
Competitive Price
Free stemate
We provide transparent pricing and free estimates with no hidden fees. Our detailed assessments help homeowners and businesses understand the scope and cost before work begins.
IICRC Certified Technician
Our certified restoration professionals follow industry-recognized IICRC standards for mold remediation, containment, air filtration, and moisture control.
Insurance
Assistance
We help document affected areas and provide insurance-ready reports, photos, and supporting information to simplify the claims process whenever applicable.
How Service Area Dispatch Works
Request service:
select city and issue type
Dispatch
nearest team assignment
Assessment
on-site damage review
Mitigation and plan
drying, cleanup, and repair
Service Areas FAQ
What areas does Novaco Restoration serve?
Novaco Restoration serves Vancouver, North Vancouver, West Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Port Moody, New Westminster, Langley, and other communities throughout Greater Vancouver and the Fraser Valley. Contact us to confirm service availability for your specific address.
Do you provide emergency water damage services in all service areas?
Yes. Emergency water extraction, moisture detection, structural drying, dehumidification, and water damage cleanup are available throughout our main service areas. Response time depends on technician availability, traffic, and the location of the property.
How quickly can your restoration team arrive?
For emergency water damage situations, our team aims to respond as quickly as possible. In many Greater Vancouver locations, arrival may be available within approximately 45 to 90 minutes, depending on traffic, technician availability, and site access.
Do you provide mold remediation for both houses and condos?
Do you provide mold remediation for both houses and condos?
Can you work with strata managers, landlords, and property managers?
Yes. We regularly coordinate with strata managers, landlords, property managers, homeowners, tenants, insurance adjusters, and building representatives. We can provide photographs, moisture readings, reports, estimates, and project documentation when required.
What types of water damage do you handle?
We handle water damage caused by plumbing leaks, appliance failures, overflowing fixtures, roof leaks, drain backups, sprinkler systems, flooding, and water entering from neighbouring units. The appropriate restoration process depends on the source and contamination category of the water.
Do you provide mold inspections before starting remediation?
Yes. An inspection helps identify visible mold, moisture sources, affected materials, and the approximate extent of contamination. Depending on the property and project conditions, air or surface testing may also be recommended through a qualified third-party laboratory.
Do you provide both remediation and reconstruction services?
Yes. In addition to water damage cleanup and mold remediation, we can provide reconstruction services such as drywall replacement, insulation installation, painting, flooring, baseboards, trim, framing, and other necessary repairs.
Can you assist with an insurance claim?
Yes. We can provide estimates, photographs, moisture records, equipment logs, invoices, and supporting documentation for your insurance claim. Coverage and payment approval remain subject to the terms of your insurance policy and the insurer’s review.
Is mold remediation performed according to industry standards?
Our mold remediation procedures follow recognized industry practices, including appropriate containment, negative air pressure, HEPA filtration, removal of affected porous materials, detailed cleaning, and moisture control based on the conditions of each project.
Do you offer services outside the locations listed on this page?
In many cases, yes. We may be able to serve additional communities across Greater Vancouver and the Fraser Valley depending on the type, size, urgency, and location of the project. Contact us with your address and a brief description of the issue.
What information should I provide when requesting service?
Please provide the property address, type of damage, suspected source, date the issue occurred, affected rooms, photographs if available, and whether the source has been stopped. For emergencies, also let us know whether standing water or active leaking is still present.
Should I wait for my insurance company before calling a restoration contractor?
For active water damage, it is important to take reasonable steps to prevent further damage as soon as possible. You should report the loss to your insurer promptly, but delaying water extraction and drying may allow moisture to spread and increase the risk of secondary damage or mold growth.
